Should you be unable to attend the dinner, substitute guests are always welcome at no extra charge. Alternatively, if you confirm your cancellation in writing before 9th August 2019, you will receive a prompt refund (less a 15% administration charge). We regret that no refunds can be made or invoices cancelled after this time and the full rate will be payable. Once we have received your booking we will send you a confirmation of your place(s). Tickets/tables ordered for the Commercial Fleet Awards 2019 are for the personal use of you and your party only. Bauer Media reserve the right to cancel tickets purchased if it is discovered that such tickets are being resold.